Contact Us

If you’d like to get in touch you can call us on

01254 682037

or email us.

Join Up

To get your RE:FRESH MEMBERSHIP or find out more information about getting in touch click the link below.

Our Exercise Referral programme is a 12 week structured plan to help those living with a long-term condition have a way back into being active. Our team of Activators will work with a client to create a tailored exercise programme and offer support throughout to ensure they have the tools and knowledge to continue their exercise and wellbeing journey after completion of the 12 weeks.

As part of this role, you can help to support our supervised gym sessions by assisting clients with equipment or by being that friendly face to chat with whilst they exercise. In addition, we also have the possibility of supporting clients in a 1-to-1 capacity for those that may require more support or who may be nervous for their first session with re:fresh.

Key Tasks

  • – To support and encourage clients
  • – To be respectful of the clients needs and be
  • non-judgemental
  • – To be a good role model and promote the benefits of physical
  • activity
  • – Ensure client safety at all times
  • – Offer support with registers at the beginning of the session
  • – Individually support clients during the session if required
  • – Offer encouragement to the group throughout
  • – To assist the session leader as necessary
  • – Log volunteer hours via an online computer system

Skills & Abilities

  • – Enthusiastic and motivated
  • – Good communication skills
  • – Reliable and trustworthy
  • – Friendly and approachable
  • – A keen interest in the benefits of physical activity
  • – A good base knowledge of equipment within a gym setting


  • – A DBS is required for all roles
  • – Full gym induction (for each site)
  • – Volunteer Learning Passport access (e-learning)
  • – Emergency First Aid Course